TERMS AND CONDITIONS
WHAT'S THE PRICE OF TRANSPORTATION?
- CONTINENTAL PORTUGAL:
THE SHIPPING COST HAVE A VALUE THAT WILL VARY FROM 4 TO 10 € FOR ORDERS LESS THAN 30 KG, AND FROM 28 TO 346 € FOR ORDERS WITH A HIGHER WEIGHT.
• THE CLIENT CAN PLACE ORDERS IN PERSON AT CLÁUDIO MARQUES STORE OR BY TELEPHONE, WITHIN THE RESPECTIVE OPENING HOURS TO THE PUBLIC, AND ALSO BY E-MAIL, AND ALSO AT .
• ORDERS THROUGH CLAUDIOMARQUES.PT WEBSITE CAN BE PLACED TWENTY-FOUR (24) HOURS A DAY, SEVEN (7) DAYS A WEEK.
• AFTER COMPLETION OF AN ONLINE ORDER, THE CUSTOMER WILL BE CONTACTED BY CLAUDIO MARQUES UNIPESSOAL LDA WHENEVER: SOME OF THE PRODUCTS ARE NOT AVAILABLE WITHIN THE TIME LIMITS INFORMED; THE DATA INDICATED BY THE CUSTOMER ARE NOT COMPLETE; THERE IS ANOTHER REASON OF INTEREST TO THE CUSTOMER OR FUNDAMENTAL TO COMPLETING THE ORDER
• THE CUSTOMER MAY ALWAYS CANCEL OR CHANGE AN ORDER THAT HE HAS PLACED ON CLAUDIO MARQUES UNIPESSOAL LDA'S WEBSITE, IN RELATION TO MATERIAL THAT HE HAS IN STOCK AS LONG AS HE DOES IT IN WRITING AND IT HAS NOT YET BEEN SHIPPED.
SHIPPING AND PAYMENT:
I CAN PLACE THE ORDER UNTIL WHAT TIME IT LEAVES ON THE SAME DAY?
Orders finalized and paid by 9 h will be shipped the same day if the product you have purchased is marked as available on the site.
After 10 h the shipment will be the next working day. If the product is marked on the site as not having stock available, the delivery date will vary according to the estimated availability of suppliers.
WHAT HAPPENS IF YOU PAY FOR AN ORDER AND THERE IS A MATERIAL SHORTAGE?
In case the order is incomplete due to stock rupture, we will contact you in order to resolve the situation.
HOW CAN I CLEAR UP ANY DOUBTS ABOUT MY ORDER?
At any time, if you have any questions regarding your order, please contact us by e-mail: [email protected] or by telephone (+351) 966 946 458.
The prices shown include VAT at the statutory rate in force.
WHICH IS THE CARRIER AND HOW LONG DOES DELIVERY TAKE?
The transport is carried out by (Name of the transport company). The deliveries are made until the x h of the working day following the date of dispatch to mainland Portugal . We also offer the option of pick up in store (São Paio de Gramaços - Oliveira do Hospital).
RIGHT OF FREE RESOLUTION:
• CLAUDIO MARQUES UNIPESSOAL LDA RECOGNIZES TO ALL ITS CLIENTS THE RIGHT OF FREE RESCISSION OF THE CONTRACTS CELEBRATED AT A DISTANCE CONSIGNED IN ARTICLE 6 OF THE DECREE LAW NO. 143/2001, OF APRIL 26, ALLOWING THEM TO RETURN THE PRODUCTS ACQUIRED UNDER THE TERMS OF SUCH LAW.
• THE EXCHANGES OR RETURNS OF PRODUCT FOR NON SATISFACTION MUST BE COMMUNICATED TO CLAUDIO MARQUES UNIPESSOAL LDA WITHIN THE MAXIMUM LEGAL PERIOD OF 14 WORKING DAYS. THE CUSTOMER MUST MENTION THE ORDER NUMBER OR INVOICE, AS WELL AS THE REASONS FOR THE EXCHANGE OR RETURN.
• Information on the availability of delivery of goods can be found next to the description.
CLAUDIO MARQUES UNIPESSOAL LDA provides a warranty of 2 years on the equipment, safeguarding that in the CARINCI equipment there is only a 2-year warranty if the first ignition was done by a technician from the company Cláudio Marques.
For whose manufacturer offers a warranty period of more than 2 years, the manufacturer's warranty will still be valid, of course.
EXCHANGES AND RETURNS:
If you purchased an item at CLAUDIO MARQUES UNIPESSOAL LDA you have 14 days to return your order if you are not satisfied with the product.
If you wish to return your article you must send it to CLAUDIO MARQUES UNIPESSOAL LDA in its original packaging and accompanied by all the accessories that constitute it without any use marks.
The conditions for return are as follows:
• Articles with no sign of misuse;
• Return of the complete article, with all its components and accessories, instruction manual and original packaging in perfect condition;
• Return period: Until the 14th consecutive day, from the day of delivery.
CLAUDIO MARQUES UNIPESSOAL LDA'S WEBSITE:
- Transmission of personal data:
- All data collected will not be provided or used by third parties.
CLAUDIO MARQUES UNIPESSOAL LDA declines any responsibility for any errors published on the site.
The photos and videos shown may not correspond to the settings described. Prices and specifications subject to change without notice.